LRP Publications

Returning Candidate?

Client Content Manager

Client Content Manager

ID 
2018-1221
Job Location 
US-PA-Horsham
Relocation? 
..
Type 
Regular Full-Time
Education Required 
Bachelor Degree

More information about this job

Overview

We are the &BrandStudio — a full-service, internal marketing agency within Risk & Insurance® magazine that delivers custom projects for our clients. Our combination of creativity and execution has earned us a stellar reputation not just in our industry but among the wider media landscape. Clients love us for our in-depth knowledge of the complicated topics we cover, engaging storytelling, professionalism and strong results. While we are a small company, our approaches and programs are very innovative and leverage the full breadth of the Risk & Insurance® media platform.

 

We’re looking for a Client Content Manager to join the team in our Horsham, Pa. office. This is a unique opportunity to both contribute to and learn from our top-tier team, the members of which have been with us an average of 10+ years. In a world of frequent job hopping, the long-term tenure of our team members reflects the engaging nature of our work, excellent culture, competitive compensation and fun environment. Truth is, we rarely have positions available because our folks don’t leave.

The Client Content Manager works with and reports directly to our Executive Editor/Publisher and will interact with the most senior industry executives. This is a rare opportunity for an individual with proven people and organizational skills to work with very senior executives and quickly expand their own skills and expertise. You will work with and learn from the best. 

Responsibilities

  • Content strategy: Contribute ideas for client content based on an understanding of the client’s business, goals and preferences. Many of our clients look to us as a key creative source and for ways they can engage in market discussions and address emerging trends.
  • Client management: Develop strong relationships with our clients and to ensure they love for working with our team. And yes, we mean “love,” we’re not happy with basic “customer satisfaction” (gag). Strong client relationships are the number one priority for the entire organization and its importance is shared by all.
  • Coordinate the delivery of custom content: Manage timelines, arrange conference calls, gather feedback, document approvals, answer questions, publish digital content to our website, social and email channels, and collecting and reporting on results.  
  • Coordinate the Amplify program: Amplify is our latest program that combines advertising, custom content and thought leadership to engage our audience. The proliferation of digital communications has caused a crisis of attention and Amplify is a compelling solution.
  • Manage custom projects: In addition to custom content articles, the &BrandStudio creates and delivers larger-scale custom projects for Fortune 500 companies. Recent examples include The Risk List (Travelers Insurance), The Profession (Aon) and The Risk Matrix (Liberty Mutual). These programs utilize custom content which is distributed and published across the entire Risk & Insurance® platform on a monthly basis. The project coordinator oversees the process, interacts with clients and coordinates the internal team.
  • Manage webinars: Coordinate the development process and promotion of our webinars, and run the actual events.

Position Requirements

  • Demonstrated success in persuasive written and oral communication
  • Bachelor’s or Associate degree in advertising, marketing, business or related field
  • 3+ years’ experience in a B2B client facing role
  • Sound decision-making skills based in agency, client and industry knowledge
  • Strong computer skills and proficiency in Word, Excel and Power Point.
  • Ability to manage time, adhere to strict timelines and work well under pressure
  • Highly organized and detail oriented with an ability to multi-task
  • Extremely professional and polished demeanor in communication style

Desired Qualifications:

  • Strongly prefer content development experience. This could be as an editor or writer for publishers, brands or marketing/advertising firms. Will consider other experience as well.
  • Bonus for experience with any of the following: Slack, Trello, Dropbox, WordPress, email delivery platforms and WebEx
  • Strong desire to learn and develop business skills
  • Fun personality mixed with a positive attitude!

 

 

Risk & Insurance is part of LRP Publications, an industry-leading, broad-based media publishing company that produces a wide array of state-of-the-art products and nationally recognized conferences that enable our clients to make a difference in the education, federal, human resources and workers’ compensation industries. Founded in 1977, LRP's fast-paced, results-oriented environment has contributed to much growth and success. LRP's goals have remained the same: to meet our customers' needs while maintaining an exciting work environment for our employees.

 

As an EO/AA employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran, or disability status.

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