LRP Publications

  • Client Services Coordinator

    Job Location US-CT-Trumbull
    ID 2018-1235
    Relocation?
    No
    Type
    Regular Full-Time
  • Overview

    LRP Conferences, a Trumbull, Connecticut B2B publisher is seeking energetic Client Services Coordinators with an eye for detail as well as an ability and desire to think strategically to help support its growing lineup of face to face events.  A passion for customer service is critical for success in this role as you’ll be working directly with our attendees and sponsors to ensure an exceptional experience with our company.

    Responsibilities

    • Implementing specific marketing and research activities to acquire targeted prospects for our small, conference style events
    • Implementing account management activities to build customer satisfaction and long-term customer loyalty with our sponsors
    • Managing membership database and coordinating the invitation and registration process for event attendees
    • Developing and maintaining relationships with key contacts in assigned accounts
    • Developing project management plan for assignments
    • Creating reports, letters, and presentations
    • Travel to our national events several times per year
    • Collaborating with Client Services team to achieve efficiencies in overall department procedures

    Position Requirements

    • A bachelors degree OR 4 years of customer service or project management experience
    • Proficient in MS Word, MS Excel and very comfortable learning new software packages
    • Ability to travel 25% of the time
    • Must live within 50 miles of the Trumbull, CT office

    Desired Qualifications

    • Excellent customer service and problem-solving skills
    • The ability to multi-task efficiently and work well independently
    • Detail oriented
    • Great project and time management skills
    • Desire to work cooperatively and be a team player

    As an EO/AA employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran, or disability status.

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